When will my order will shipped?
Orders placed Monday-Friday before 11 AM PST will begin processing that day, excluding holidays, and usually ship within 1 business day depending on availability and credit verification. All orders placed after 11 AM PST will begin processing the next business day. Orders placed on Friday after 11 AM PST will begin processing on the following Monday. Benjartclothing.com will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS Whilst we aim for orders to arrive within two working days please be aware that this could sometimes be between 3-4 working days. If you are not present when delivery is made royal mail should leave a card with your tracking number enabling you to collect your order from your local depot.
How to shop online?
Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Shopping Bag" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.
Thinking of removing items from your cart?
You may instead want to consider saving the items to your wish list for a future purchase. Items that you move to your wish list can later be moved back to your shopping bag. Please note, items added to your wish list do not ensure later availability. You do not have to login to use the wish list feature, but your wish list will be emptied unless you login to your account. You may always login by clicking “Login” on the top right of any page.
Returns policy
If you are not completely satisfied with your purchase you may return all undamaged items within 14 days of the order date.
No returns will be accepted after 14 days.
Benjart UK will credit you in the same manner as your original payment within 7 days of receiving the returned item.
How do I checkout?
Once you are ready to checkout with the items in your shopping bag, click on the “checkout” button in your shopping cart. If you have already registered with us before, simply sign-in using your email address and the password that you created for the account. If you do not have an account, simply follow the simple steps to create an account and continue through the checkout process.
Item availability
The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping bag. Colors and sizes that are unavailable will be grayed out. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.
Do you have sizing information?
Tshirts
Crewneck Sweatshirts
Which Payment Methods do you accept?
Benjartclothing.com accepts PayPal and the following credit cards: Visa, Master Card, and American Express.
How can I track my order?
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. You may check the status of your order at anytime by logging in to your account page. Once you login to your account using your email address and password, you will be able to view your “Order History” and view past orders and current orders that you have placed.
